Help center
FAQ, tutorials and Plugin.ch manual
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For users 37 articles
All questions about using Plugin.ch as a member
My profile
10All questions related to your profile and managing it
- How can I change my password? 429
- I play in several clubs, can I have a single login? 265
- I have a single account across several clubs, how do I choose which club to display? 201
- A family member wants to become a member, can I add them? 147
- How do I book for a family member? 33
- I've lost my password. How can I recover it? 248
- How do I change my profile photo and information? 16
- J'ai plusieurs comptes : comment les fusionner en un login unique ? 24
- How do I change the site language? 29
- How do I set my personal access code? 20
Bookings
15All questions about bookings can be found here
- I paid with TWINT, but the booking isn't showing 151
- Why are some cells pink on the board? 373
- How can I make a booking 950
- How can I book with a guest? 252
- How can I edit a booking? 211
- How can I delete a booking? 327
- All courts are occupied. Can I join the waiting list? 78
- What payment methods are available to me for a booking? 106
- How to create an open booking 68
- How to join an open match 45
- Où trouver le code d'accès au terrain (code portier) ? 19
- Comment me retirer d'un match ouvert ? 25
- Comment consulter l'historique de mes réservations ? 26
- How do I see the weekly schedule? 19
- How do I find and book at another club? 25
Payments and wallet
5Porte-monnaie numérique, moyens de paiement, bons et factures
Community and Défi-Plugin
3Trouver des joueurs, groupes WhatsApp et tournoi défi
Interface and app
3La nouvelle interface, le mode sombre et l'application mobile
For administrators 89 articles
The Plugin.ch manual has been adapted to a ticket format that's easier to read
Manage settings
16- Manage access 62
- Manage membership cards 45
- Manage the Club-House 34
- Manage restaurant credit 26
- Manage email sending 28
- Manage invoicing 30
- Manage member groups 32
- Manage registrations 27
- Manage special days 27
- Manage offers 39
- Manage online payments 18
- Manage billing regions 20
- Manage the club manager 25
- Manage challenge tournaments 18
- Manage RFID validation 28
- Manage general settings 19
Manage courts
5Manage seasons
3Manage memberships
4Manage items
4Manage members
12- Display the member list 32
- Create a new member 60
- View a member's detailed information 21
- Display a member's operational data 41
- Manage member subscriptions 35
- Import member data 26
- Print member cards 35
- Print and export the member list 26
- Charge an item to a member or a group 33
- Link a member to a group 30
- Edit and delete a member 18
- Search for a member 26
Manage sponsors
3Access and roles
2Manage lessons
7Equipment rental
1Manage invoices
9Process payments
3Process installments
1Manage bookings
4Messages and emails
4Défi-Plugin tournaments
1Partner search
1Statistics
1Member access
2To play without an account 3 articles
For people who want to play without necessarily creating an account
Bookings
3You'll find all the questions about booking without an account
Community questions
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